● Hotline coverage, crisis intervention, emotional support and safety services, intake and/or assessment of service needs, information and referral services, criminal and civil justice assistance, advocacy and accompaniment assistance, and development or implementation of service plans. 

● Case management meetings are set by appointment after a service/case plan has been completed. If there is a crisis, please call the crisis hotline (208-630-6601 press 9). If it is an emergency, call 911. 

● To prepare for your case management meetings, have a list of questions, updates, and needed information and resources ready to review. 

● When possible, use your own phone or email address, when meeting with your case manager. If you are using someone else’s phone or email, let your case manager know so they do not share private information. 

● Technology does not always work or you might not have access to email, so it is important to let your case manager know how to get a hold of you. Case Managers are a safe place to ask for help. 

● Your case manager may ask you to sign a document electronically. You can do this with email or using a phone with a camera by taking a picture of the signed document and sending it back through a text message. 

● If you are learning to use some of this technology, need assistance with filling out an application, or need help accessing documents, do not hesitate to ask your case manager. 

● The crisis hotline, case manager direct work line (with call or text option), and email are all available forms of communication. 

● If there is a crisis or safety concern, call or text the crisis hotline and a case manager will assist you. 

● If you are concerned for your safety you can text or call and a case manager will assist with the proper steps. 

● A case manager can assist with the implementation of a safety plan that can be used anytime. 

● A case manager will ask you to sign a release of information if a referral is made to outside services and resources are agreed upon. Once the release is signed and sent back (a case manager will assist you with getting it signed), then the referrals to outside services and support will be made. 

● Because some services may not be available or have slowed operations during this time, your case manager will communicate with you what is immediately available and what is not. 

● Communicating regularly can be difficult if you are juggling responsibilities like work, relocation, or crisis, and the case manager might be busy with other appointments and/or crisis calls. It is important to discuss with the case manager times and days that work best for both of you. If there is a crisis, please call the crisis hotline. 

● Let your case manager know of any immediate needs you have, including help with staying safe or help with obtaining emergency items like food or hygiene products.  

● It may be hard to find privacy when talking to your case manager. Try to find space to have private conversations and avoid distractions. 

● Discuss with your case manager if you do not have access to a secure and private phone. 

● If you are worried about others hearing your conversation, you can create a “safe word” with your case manager which can be used to signal when others have entered the room. 

Domestic Violence, Sexual Violence, or Stalking - Civil Protection Order Petition

Landlord/Tenant - Notice for Repairs, Eviction, Respond to Eviction, etc.

Name Change - Adult and Minor Name Change

Small Claims - Filing, Finalizing, Rescheduling, etc.

Powers of Attorney and Advanced Directives - Living Will, Powers of Attorney

Small Estates - Affidavit Collecting Personal Property

Collections - 5 Sample Letters to Debt Collectors

Guardianship and Conservatorship - Guardian's Annual Report/Complaint Form

Reasonable Accommodation - Reasonable Accommodation or Modification Request and Proof

of Need

Juvenile Expungement - Petition and Affidavit for Expungement of a Juvenile Conviction

Fee Waiver - Request a Waiver of Filing and Service Fees for Any Civil Case

Idaho Volunteer Lawyers – 208-334-4510

Legal Aid – 208-345-0106, ext. 0

Valley Crisis Center – 208-467-4130

Women and Children’s Alliance – 208-343-3688

Ada County Sheriff’s Office Victim-Witness Unit – 208-577-3721

Boise City Police Victim-Witness Unit – 208-570-6220

Meridian Police Department Victim-Witness Unit – 208-888-6678

Ada County Jail VINE System – 1-866-984-6343

Ada County Welfare – 208-287-7960

Domestic Violence Legal Advice Line – 1-877-500-2980

FACES of Hope Victim Center – 208-577-4400

Health and Welfare Adult Protection – 208-334-3833

Health and Welfare Child Protection – 208-334-5437

Idaho Council on Domestic Violence – 208-332-1540

Idaho Department of Corrections / Victim Services – 208-658-2051

Idaho Parole Commission / Victim Services – 208-334-2520

Idaho CareLine – dial 2-1-1

Idaho Suicide Prevention Hotline – 1-800-273-TALK (8255) or text 208-398-4357

Love is Respect – 1-866-331-9474

National Domestic Violence Hotline – 1-800-799-7233

National Suicide Prevention Lifeline – 1-800-273-8255

Rape Crisis Hotline – 208-345-7273

Victim Connect Resource Center – 1-855-484-2846

Valley Crisis Center Crisis Line – 208-465-5011

Women and Children’s Alliance Domestic Abuse – 208-343-7025

Recursos Para Hablar

Consulado de México en Boise 

icha.idaho.gov/menus/resources.asp

ADA Resources en Espanol

National Latino Behavioral Health Association

Latinx Therapy: 

Al-Anon and Ala-teen Information 

• 1-888-425-2666 Counselors

SAMHSA National Helpline: 

• 1-800-662-4357 English/Spanish speaking counselors facilitate referrals to treatment centers, support groups, and community services.

National Suicide Prevention Lifeline: 

• En Espanol: 1-888-628-9454

Boys Town: 

• 1-800-448-3000 Can interpret over 140 languages; it also has a “telecommunications device for the deaf” (TDD) for the hearing and speech impaired at 1-800-448-1833.

Drugfree.org: 

• 1-855-378-4873 or text 55753

National Network for Immigrant and Refugee Rights: 

• 1-510-465-1984 An organization working to defend and expand the rights of all immigrants and refugees, regardless of immigration status.

Suicide/Crisis Hotlines

Idaho Suicide Prevention Program

• 208-398-4357
• 24/7 hotline

https://healthandwelfare.idaho.gov/services-programs/behavioral-health/about-suicide-prevention

Crisis Intervention

• 208-334-0800
• Crisis Response 24 hours a day

https://211-idaho.communityos.org/apssreadonly/render/id/882/form/service/record_id/2762

Mental Health Hotlines

National Suicide Prevention Lifeline

• 1-800-273-8255

NAMI National Help Line

•  1-800-950-6264

Staffed M-F, 10 AM - 6 PM EST

https://www.nami.org/find-support/nami-helpline

Girls & Boys Town National Hotline

• (800) 448-3000

National Hopeline Network

•  (800) SUICIDE

National Youth Crisis Hotline

• (800) 442-HOPE (4673)

SAMHSA National Helpline

• 800-662-4357

Gender Equality Center

Student Union Building, E2406

Boise, ID

genderequity@boisestate.edu

• (208) 426-4259

Add the Words, Idaho

Boise, ID

https://www.addthewords.org/

• 208-918-0736

The Community Center

Boise, ID

http://tccidaho.org/

• (208) 336-3870

Pride Foundation, Idaho

Boise, ID

https://pridefoundation.org/region/idaho/

Inclusive Idaho

Boise, ID

https://www.inclusiveidaho.org/

• (208) 918-2545

ACLU of Idaho

Boise, ID

https://www.acluidaho.org/en

• (208) 344-9750

Alpha (Allies Linked for the Prevention of HIV and AIDS)

Boise, ID

https://alphaidaho.org/

• (208) 424-7799

Inland Oasis

Moscow, ID

http://inlandoasis.org/

• (425) 791-1611

North Idaho Pride Alliance

Coeur d'Alene, ID

https://www.nipridealliance.com/

• (208) 352-3518

All Under One Roof LGBT Advocates of Southeastern Idaho

Pocatello, ID

http://www.allunderoneroof.org/pageone.html

• (208) 251-1661

Judicial Branch Tribal Resources

Tidwell Social Work & Consulting Inc.

Benefits for Federally Recognized Tribes, American Indians, & Alaska Natives

Prevention & Support

Tribal Training & Technical Assistance Center

American Indian & Alaska Native Tribal-specific Resources

Shoshone-Paiute Tribes

Shoshone-Bannock Tribe

Nez Perce Tribe

Coeur d’Alene Tribe

Tribal Court Clearinghouse

Native American Rights Fund

Northwest Indian Bar Association (NIBA)

National Native American Bar Association

To report criminal activity, contact your local police or sheriff's department first. They can determine if a report of criminal activity needs attention. If this is an emergency, call 911.

How to Report Local or State Law Violations

Report suspected crimes, like traffic violations and illegal drug use, to local authorities. Or you can report it to your nearest state police office. 

Find contact information:

• Online
• In your local telephone directory under Police Departments or Local Governments

How to Report Federal Law Violations

Report suspected violations of federal law to the Federal Bureau of Investigation (FBI).  

•  Submit a tip online.
• Contact your local FBI Office or call toll-free at 1-800-CALL-FBI (1-800-225-5324).
• If you are in a foreign country, contact the nearest legal attaché office.

The FBI investigates:

• Cyber crime
• Public corruption
• Hate crimes
• Human trafficking
• White-collar crime
• Violent crimeAdd an answer to this item.

Human trafficking is a form of modern-day slavery. Traffickers use force, fraud, or coercion to exploit their victims for labor or commercial sex.

Human trafficking happens around the world and in the U.S. Not only adults but children are trafficked every day, often in child sex trafficking schemes. 

If you suspect someone is being trafficked, report it.

• If you or someone you know is in immediate danger, call 911.
• Call the National Human Trafficking Hotline at 1-888-373-7888, send a text to BeFree (233733), chat with them at humantraffickinghotline.org/chat, or report tips online.
• If you believe a child is involved in a trafficking situation, submit a tip through the

National Center for Missing & Exploited Children’s CyberTipline or call 1-800-THE-LOST.

Warning Signs:

Signs of being trafficked include indications that someone

• Is not free to leave or come and go as they wish
• Works excessively long and/or unusual hours
• Avoids eye contact
• Appears fearful, anxious, depressed, submissive, tense, or nervous/paranoid
• Appears malnourished
• Shows signs of physical and/or sexual abuse, physical restraint, confinement, or torture
• Has few or no personal possessions

Learn more potential signs of human trafficking.

Child pornography includes any image of sexually explicit conduct involving a minor. A minor is anyone younger than 18.

Child pornography can include:

• Photograph
• Films
• Videos
• Computer-generated images or pictures

Report Child Pornography:

To report child pornography, contact the National Center for Missing and Exploited Children:

• Online at CyberTipline.org
• By phone at 1-800-THE-LOST (1-800-843-5678)

Child Pornography in the Mail

It is illegal to send child pornography through the U.S. mail. For more information, visit the U.S. Postal Inspection Service's section on child exploitation.

Report Child Abuse

Idaho Child Abuse Reporting Hotline

• Statewide: 1-855-552-5437
• Treasure Valley: 208-334-5437

Agencies Combating Human Trafficking:

Several federal agencies can respond to reports of potential human trafficking and help survivors:

The Department of Homeland Security (DHS) Blue Campaign, which:

•  Detects and combats human trafficking
• Provides resources to grow public awareness

You can report human trafficking to DHS enforcement specialists 24 hours a day, seven days a week at 1-866-347-2423.

The FBI human trafficking page explains the culture of modern-day human trafficking.

• Shares stories of successful prosecutions of traffickers
• Explains victim rights
• Offers suggestions for coping with the trauma of victimization

FBI Child Exploitation and Human Trafficking task forces work from almost every FBI field office. The FBI page explains that sex trafficking of a minor happens when the victim is under 18. Cases involving minors do not need proof of force, fraud, or coercion.

The Immigration and Customs Enforcement (ICE) website is filled with powerful real-life stories about their work fighting human trafficking. Let them know about suspicious activity in your community by calling 1-866-DHS-2-ICE.

The Department of Labor annual list of goods produced by child labor or forced labor  alerts you to products from countries to avoid.

The Department of Health & Human Services Office on Trafficking in Persons offers:

• Victim resources
• Downloadable training materials
• Grants to help combat human trafficking.

Sexual assault is any kind of unwanted sexual activity, from touching to rape. And sexual assault is a crime. If you have been sexually assaulted, use these resources to get help.

Get Help After a Sexual Assault

• Call 911 if you or someone else is in immediate danger or has just been sexually assaulted.
• Contact the National Sexual Assault Hotline anytime at 1-800-656-HOPE (1-800-656-4673). They will connect you anonymously with a counselor at your nearest rape treatment center.
• Find state domestic violence resources online.
• Call the National Domestic Violence Hotline anytime at 1-800-799-SAFE (1-800-799-7233). You can talk confidentially with an advocate or find local resources.
• Contact the Loveisrespect hotline if you or someone you know is a victim of teen dating violence. Reach a love is respect advocate anytime by phone at 1-866-331-9474, by texting ‘loveis’ to 22522, or by chat online.

Get Information About Sexual Assault

• Call womenshealth.gov at 1-800-994-9662 to get more information on sexual assault.

If you're in an emergency, call 911.

If you've been a victim of domestic abuse and want to take legal action, you may be able to file for a protective order. Protective orders are also known as restraining orders or injunctions.

State courts issue protective orders.

These legal orders demand that your abuser:

• Stops hurting or threatening you
• Stays a certain distance away from you

The process for obtaining a protective order differs from state to state. Your local police and court can help you get the process started. Contact your state, county, or municipal court for more information. Generally, you have to fill out paperwork and submit it to the county courthouse.  A judge may issue a temporary restraining order to protect you immediately. To get a longer-term order, your judge may want either or both a full court hearing and your abuser's presence.

The police can enforce a protective order. If necessary, the order can include special provisions like:

• Custody of children
• Continued financial support
• Forcing the abuser to leave a home

Some states require the abuser to surrender all firearms.

Idaho Hope Card Information

The Hope Card is a laminated card, similar in size to a credit card. It contains essential information about a valid civil protection order in a durable, easy-to-read format, such as:

•  identifying characteristics of the person being ordered to “stay away”,
• a color photograph when available;
•  issue date of the order;
• expiration date of the order;
• and terms of the order.

The Hope Card provides law enforcement with critical information regarding an order of protection. In case of a potential violation, a law enforcement officer can refer to the Hope Card for more information.

A Hope Card is not a substitute for an order of protection. It is simply a more durable means of providing pertinent information from the existing order. Law Enforcement must verify the order

through their local dispatch.

Parent Hotlines/Resources

Idaho Federation of Families for Children’s Mental Health

208-433-8845 or 1-800-905-3436

https://www.fyidaho.org/

Idaho Parents Unlimited

https://www.ipulidaho.org/

Infant Toddler Program Early Intervention

https://healthandwelfare.idaho.gov/services-programs/children-families/about-infant-toddler-program

Click on link to find the number for your region